Terms & conditions

Conference registration

1. Applications for registration must be in writing. Telephone registration will not be accepted.
2. All prices quoted in this form are in United States dollars (US$) and exclude taxes. Payment must be made in US$. Any bank transfer fees and charges are the responsibility of delegate.
3. Registration can not be confirmed until payment has been received.
4. Credit card payments will appear on your credit card statement with "International Water Association, London” as the merchant.
5. Photocopies of bank drafts cannot be accepted as payment.
6. International Water Association (IWA) membership is not transferable.
7. If you are unable to attend you may nominate another person as a substitute. You must do this in writing.
8. There is no refund for non attendance except as outlined in the cancellation policy.
9. All tours will only operate if the minimum number of participants is reached. Congress Organizers reserve the right to cancel if this minimum number is not reached in which case a refund will be made.
10. Children must be accompanied by a parent or guardian at all times. The parent or guardian assumes all risks and responsibility for the safety of their children. Parents please note the social functions have not been planned with children in mind.
11. The 1st IWA Development Congress is a collaborative undertaking between the International Water Association (IWA) and the Universidad Nacional Autonoma de Mexico (UNAM). IWA and the UNAM are collectively the Congress Organizers.
12. The Congress Organizers have made every effort to ensure the accuracy of details in this form at the time of printing but reserve the right to alter or delete items from the program or the services as circumstances require.
13. Congress Organizers are not liable for any claims, damage or expense arising out of cancellation, disruption, changes or limitations to the programme or the services as a result of any circumstances outside their control including weather, terrorist event, travel restrictions or biological or health hazard or event.
14. Delegates are advised to arrange their own travel insurance to cover medical expenses, cancellation and all other risks. The Congress Organizers, their officers and employees are not liable for and the delegate releases them from any liability for claims, damage or expense whether in respect of personal injury, death, loss or damage to the delegate or partner(s).
15. Instructions and other provisions in the registration form, including the cancellation policy, are part of these registration conditions.

Cancellation policy

• All cancellations must be made in writing. Cancellations by telephone will not be accepted.
• Delegate registration cancellations received after 31 August 2009 will receive a refund minus a 25% administration fee. No refunds will be made after 31 October 2009.
• For accommodation cancellations or amendments after 31 October 2009, the hotel will impose a 100% cancellation penalty of your booking plus taxes.

Exhibition

These terms and conditions bind the International Water Association having its registered office at London (the "Organizer") and the exhibitor (the "Exhibitor") if the Organizer accepts the Exhibitors application (the "Application") for a space, spaces, booth or booths (the "Space") at the 1st IWA Development Congress & Exhibition (the "Exhibition") by giving written notice of the acceptance of the Application.

1.The Exhibitor must occupy the allocated Space at the Exhibition for the duration of the Exhibition on these terms and conditions.
2. The Exhibitor must apply for allocation of a Space or Spaces at the Exhibition by completing the Application form and by making payment in accordance with clause 4.
3. The Organizer reserves the right to reject the Exhibitors Application at its absolute discretion.
Payment
4. The Exhibitor shall pay in United States dollars by bank draft or electronic funds transfer (EFT) to the Organizer:
(a) 50% of the total fee advised by the Organizer for the Space requested upon submitting the Application;
(b) the balance of the total cost for the Space allocated in accordance with clause 6 on or before 31 August 2009; and
(c) payment will include any applicable tax.
Allocatons of space
5. The Organizer will allocate to the Exhibitor a Space in accordance with clause 6.
6. Allocation for all requested Spaces will be in the Organizers sole and absolute discretion provided that the Organizer will endeavour to ensure that:
(a) allocation occurs in priority order according to the date the Application and payment is received by the Organizer;
(b) where Applications are received on the same date allocations will be accorded priority based on previous participation in other exhibitions organised by the Organizer.
7. The Organizer reserves the right to assign or reassign Spaces and to alter the size, shape or position of Spaces and the floor plan of the Exhibition as may be necessary to ensure that the arrangement of the Exhibition is in the best interest of attendees and Exhibitors.
Use of space
8. Spaces are to be confined to products manufactured or services rendered by the Exhibitor. No Exhibitor shall assign, sublet or share the Space allocated without the approval of the Organizer. The Exhibitor is required to keep the assigned Space neat and clean at all times.
9. During the Exhibition open hours, each Space must be staffed continuously by the Exhibitor or a representative of the Exhibitor. Such representatives are to be dressed appropriately and in a business-like manner. The Exhibitors and their representatives are to conduct themselves with decorum and in a professional manner at all times.
10. All material used in the exhibition hall and/or the Exhibitors allocated Space must be fireproofed. Any demonstration requiring open flames, any kind of compressed gas or explosive fuels, heat, etc, must be arranged with the Organizer in advance. The Exhibitor must accept full responsibility for compliance with national, state and local fire safety regulations, including but not limited to the provision of fire extinguishers and smoke alarms.
11. The Exhibitor may only use audiovisual, equipment demonstrations or other sales presentations or attention-getting devices that are appropriate and at a low volume so that nearby Exhibitors are not inconvenienced and so as not to induce crowds to block or infringe upon another Space. The Organizer shall determine such appropriateness in its sole and absolute discretion and its ruling on any issue in this clause 11 shall be immediately complied with by the Exhibitor.
12. No cementing, nailing, tacking, taping or attaching any material to any floor, wall or column will be permitted unless approved by the Organizer.
13. All exhibit material, furniture and selling aids used on or near the Exhibitors Space must be kept within the perimeter of the assigned Space.
14. The Exhibitor is required to ensure its Space and staff and other representatives comply with all Occupational Health and Safety [OH&S] legislation, regulation and guidelines.
15. The Exhibitor undertakes to have its Space completed and ready by the time specified by the Organizer preceding the opening of the Exhibition.
16. Without limiting these terms and conditions the Exhibitor must comply with the Organizers reasonable directions.
Arranagement of spaces
17. No part of any exhibit on a Space (except approved free-standing equipment and island or peninsula Spaces) may be in excess of 2.4 metres in height and it shall not extend outside the perimeter of the assigned Space. Exhibits are to be located in a way that does not obstruct other Spaces. All exposed parts of exhibits and/or equipment must be finished or covered in a workmanlike and neat manner so that they do not present an unsightly appearance or pose an OH&S risk. The Organizer may order rectification at the Exhibitors expense, without the prior consent or knowledge of the Exhibitor, where it is deemed necessary.
18. No carpeting, overhead roofs or bridge-type structures will be permitted across aisles. Any Space with an overhead roof or cover must receive approval from the Organizer.
19. Mobile or trailer exhibits are permitted only in certain areas and approval must be obtained from the Organizer prior to installing this type of exhibit on a Space.
20. Designs for island or non-standard type Spaces must be approved by the Organizer. A copy of specifications for these must be furnished to and approved by the Organizer before the Space is assigned.
21. Exhibitors must limit raised floors or platforms for addressing visitors and/or demonstrating exhibits to a maximum of 300 mm above the floor. No flashing lights or other distractions are permitted.
22. The design of all Spaces and associated exhibits and their weight or character is subject to the prior approval of the Organizer. Construction, erection and dismantling shall be carried out under the supervision of and subject to conditions laid down by the Organizer. Any Space considered not to be in the best interests of the Exhibition or which does not comply with OH&S guidelines may be removed or altered by the Organizer at the expense of the Exhibitor. The Organizer reserves the right to request exhibit amendments if circumstances demand.
23. All Spaces and associated exhibits must remain intact for the duration of the Exhibition and may not be dismantled or removed before that time. All Spaces and associated exhibits remain in tact until close of exhibition and must not be dismantled or removed before that hour.
Liability
24. The Exhibitor is responsible for all personal injury or damage to property arising from the Exhibitors Space and associated exhibit. This is so whether it is caused directly or indirectly by the Exhibitor or any contractor, sub-contractor, servant, agent, licensee or invitee of the Exhibitor. It applies to any act or omission of any such person or by any exhibit, machinery or other article or thing of the Exhibitor in the possession of or in use by any servant or agent of the Exhibitor.
25. The Exhibitor indemnifies the Organizer in respect of any damage, claim, action, proceeding, cost, claim or demand arising out of any such injury or damage set out in clause 24.
26. Unless otherwise agreed by the Organizer the Exhibitor must hold current public liability insurance and must provide to the Organizer a certificate of currency on demand verifying the policy and its value.
27. The Organizer is under no liability for personal injury to the Exhibitor or its servants, agents, invitees or licensees no matter how they are caused. The Organizer is under no liability for the loss of or damage to exhibits or to property owned by the Exhibitor, its servants, agents, invitees, or licensees no matter how it is caused. The Exhibitor is therefore responsible to take out its own insurances in respect of all such risks.
Cancellation
28. The Exhibitor may cancel its Application upon notice in writing to the Organizer, a cancelation fee of 12.5% of the total space fee is applicable. The Organizer shall refund any balance of payment made under clause 4 within 30 days. If such notice is received after 31 August 2009 the Organizer will retain any payment made under clause 4.
Change of location or cancellation of exhibition
29. If for any reason the Exhibition venue is not available for exhibiting or if other circumstances prevail which in the opinion of the Organizer would prohibit or greatly limit attendance, the Organizer reserves the right to cancel the Exhibition or move the Exhibition location to another facility or city in its absolute discretion. The Organizer is not liable for any additional expense incurred by the Exhibitor in exercising its discretion under this clause 29. In the event of cancellation of the Exhibition, the Organizer will refund to the Exhibitor all payments made under clause 4.
Variation of terms
30. The Organizer through its designated servants and/or agents reserves the right to vary or add to these terms and conditions if necessary to comply with any laws or any directions given by the owner/lessor of the Exhibition site or as otherwise determined necessary by the Organizer for the efficient running of the Exhibition.
Remedies
31. A breach of these terms and conditions by the Application will entitle the Organizer through its designated servants and/or agents to:
(a) retain any payments made by the Exhibitor under clause 4;
(b) prohibit the Exhibitor from occupying the allocated Space and/or remove from the allocated Space the Exhibitor along with any exhibits or any other material with the cost of such removal being a debt due and payable by the Exhibitor to the Organizer.
Severance
32. If any provision of these terms and conditions is void or unenforceable the provision shall be severed from these terms and conditions to the extent it is void or unenforceable without affecting the validity of enforceability of the rest of the terms and conditions.
Jurisdiction
33. The terms and conditions shall be governed by the laws of United Kingdom and the parties irrevocably submit to the non-exclusive jurisdiction of the Courts of United Kingdom.